- Ali Yusuf Ali
- 31
- Tokio Marine Kiln- IT Change and Transition Analyst March 2021- present Maintain and run the IT Change Management process according to agreed levels, ensuring all change requests are quality assessed with queries addressed in a timely manner. Responsible for all Change Management processes, ensuring procedures documentation is up to date and fit for use, offering training where required. Ensure that Transition documentation and Knowledgebase articles are created, queries are resolved, and any outstanding items are escalated. Support the creation of management reporting for Change and Service Transition processes with measurements based on KPIs, to show process effectiveness throughout the year Support all audit and regulatory requirements such as JSoX, Operational Resilience and Internal Auditing. Ensure All ServiceNow Tasks are actively monitored and updated in line with SLAs, and customers are kept informed. Involved In the planning, design & testing of our change module when we moved from Ivanti to ServiceNow Support configuration and SAM processes in Change & Configuration Management such as JML and Snow updates
- Full-time
- N/A
- London
- March 24, 2025
- N/A
- aliali_264@msn.com
IT Change Analyst
- Susan Catherene Jayakumar
- 33
- 9
- Full-time
- No.86/1 Kambar Nagar 3rd street
- Tamilnadu
- March 17, 2025
- 8939359938
- susancatherenejayakumar@gmail.com
- Susan Catherene Jayakumar
- 33
- 9 years
- Full-time
- No.86/1 Kambar Nagar 3rd street, periyar nagar
- Tamil nadu
- March 17, 2025
- 8939359938
- susancatherenejayakumar@gmail.com
- Aparna S
- 38
- 15
- Part-time
- Chennai
- Tamil Nadu
- September 11, 2024
- +91 96770 08836
- aparnabalaji6@gmail.com