Virtual Office Assistant

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  • Mini Annamma Oommen
  • 53
  • Sr Transcriptionist / Executive Assistant Testhouse India Pvt Ltd 2018- Present • Provide high-level executive support, including scheduling, document preparation, and correspondence management. • Transcribe and proofread high-volume audio recordings, ensuring accuracy and adherence to industry standards. • Manage multiple priorities, ensuring workflow efficiency and timely task completion. • Assist in project coordination, tracking deliverables, and ensuring deadlines are met. • Utilize transcription software and speech recognition tools to enhance efficiency. Business Owner | Operations & Client Relations Oomph Hair & Beauty Studio & Academy 2011-2016 • Managed all business operations, including finance, client relations, and staff coordination. • Spearheaded a strategic collaboration with Jon'Ric International, introducing globally recognized beauty and wellness expertise to India. • Led executive-level negotiations, securing partnerships and ensuring smooth integration of international beauty standards into local operations. • Implemented workflow optimization strategies, streamlining appointment booking and operational processes to enhance efficiency. • Responsible for year-end computation of P&L and profit analysis, including profitability and forecasting. Billing Operations & Transition Manager (Remote) PreEmptive Meds, Inc 2006-2011 • Led the business office processes, overseeing all back-office operations and patient accounting functions. • Managed billing operations, ensuring accuracy in financial transactions and compliance with healthcare regulations. • Directed systems development, optimizing workflows and implementing technology-driven solutions to enhance efficiency. • Provided high-level executive support, coordinating schedules, preparing reports, and managing confidential correspondence   Business Analyst Saptha Business Solutions 2006 • Created Software System Architecture Documentation (SSAD) to outline system design, functionality, and workflow improvements. • Conducted testing and validation of changes made to existing codes for the Envision system, ensuring compliance with evolving HIPAA regulations. Senior Team Leader Siemens Shared Services 2003-2005 • Led a high-performing team, ensuring accurate claims processing and compliance with industry standards. • Developed team-building initiatives, fostering collaboration, engagement, and professional growth. • Organized regular team meetings, performance reviews, and staff training sessions to enhance efficiency. • Implemented process improvement strategies, streamlining operations and enhancing overall team performance. Proofreader Level II Ajaxdotcom 1999-2003 • Conducted medical transcription, proofreading, and quality control for healthcare documentation. • Maintained strict adherence to compliance and confidentiality protocols. Sr. Sales Coordinator Anubhav Plantations 1995-1996 • Acted as a key liaison between sales teams, clients, and management to streamline sales operations. • Oversaw expense reports and financial audits, maintaining accuracy and transparency in financial documentation. • Provided administrative support for sales executives, ensuring smooth communication and workflow efficiency Executive Assistant Universal Group of Institutions 1992-1994 • Managed executive calendars, scheduled meetings, and ensured seamless coordination of high-level engagements. • Prepared detailed reports and presentations, supporting strategic decision-making for leadership. • Provided administrative support for year-end meetings, operational reviews, and policy implementation. • Acted as a confidential point of contact, handling sensitive information with discretion and professionalism.
  • Full-time
  • 15 E Cherry SFS Cyber Palms Kulathoor
  • Kerala
  • May 19, 2025
  • +919747688306
  • minia.oommen@gmail.com