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Healthcare Data Analyst
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Insurance Claims Adjuster
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Candidate Information

Full Name
Murivini Venkata Naveen
Age
27
Education
Bachelor Science
Experience
2+
Job Type
Full-time

Contact Details

Phone
9491641335
Email
mnavee65@gmail.com
Address
Danhas P.G, ayyappa society
State
Telangana
Country
India
Website
http://venkatanaveendevops.xyz

About candidate

About you
A dedicated professional with 2.5 years of experience in data-driven environments, specializing in order management and compliance processes. Proficient in overseeing workflows, analyzing data, managing escalations, and providing actionable solutions. Eager to leverage my analytical, communication, and problem-solving skills with this and also ready to join Immediately.
What are you looking for in a new role?
With 2.5 years of experience working in the healthcare domain, I am now looking to transition into cloud technologies, where I have developed strong knowledge in AWS. I am proficient in areas like VPC, EC2, Networking, Storage, and IAM, and have implemented effective monitoring solutions. As an AWS Certified Cloud Practitioner, I am confident in my ability to leverage tools like Docker and Python scripts to assist those unfamiliar with containerization. Though my background is in healthcare, my expertise in AWS, combined with my skills in automation and cloud architecture, positions me well for a role in DevOps.
What you are interested in working with us?
I am excited to work with your company because it aligns with my passion for delivering excellent customer service and solving complex issues. My skills in problem-solving, attention to detail, and ability to manage escalations will help contribute to your team’s success and enhance customer satisfaction.
What has been most challenging experience in a past role?
One of my most challenging experiences was handling escalated healthcare claims with strict deadlines. I had to investigate complex discrepancies while ensuring compliance with regulations. Balancing accuracy and speed under pressure was difficult, but it helped me improve my problem-solving skills and ability to manage high-stress situations effectively.

Cover latter

Experience
Senior Analyst, Infosys Ltd 2023 - 2024
Mysore, Hebbal Industrial Estate, Hebbal, Mysuru, Karnataka 570027
• Continued working in US Healthcare.
• Processed claims promptly as per the required TAT.
• Displayed high-level professionalism in the work.
• Consistently met and exceeded assigned targets.
• Provided team support to improve the team’s quality and productivity.
• Supported clinical return handling and team training.
• Assisted in reducing errors in the process to improve quality performance.
• Managed client escalations.
• Maintained quality in production as per SLA.
• Continuously met and exceeded assigned targets.
• Maintained performance in accordance with process performance parameters.

Claims Associate, UnitedHealth Group 2021 - 2022
Hyderabad, Mindspace, TSIIC, Software Units Layout, Madhapur, Telangana 500081
• Worked in US Healthcare.
• Received and processed FAX mail requests, generating new Ticket (ePUF) requests and assigning
them to myself or others.
• Interacted with submitters through Microsoft Teams calls to confirm their requirements and address
any issues they faced.
• Processed requests following company guidelines, procedures, and Job-Aid processes.
• Provided comprehensive back support to colleagues in their work.
• Assisted in tracking and resolving escalated issues, ensuring timely resolution.
• Contributed to process improvements by identifying inefficiencies and suggesting solutions.
• Collaborated with cross-functional teams to ensure smooth operation and communication.
• Maintained detailed documentation of all interactions and processes to ensure compliance and accuracy.