Remote Freight and Logistics Analyst
Candidate Information
Full Name
MOHAMED RASHAD
Age
33
Education
BACHELORS DEGREE
Experience
11 YEARS IN SHIPPING AND LOGISTICS
Job Type
Full-time
Contact Details
Phone
Email
Address
OZHUR PARAMBIL HOUSE, SOUTH ANNARA, TIRUR, MALAPPURAM, KEARALA
State
KERALA
Country
INDIA
About candidate
About you
Goal-driven and results-oriented Sr. Customer Service Officer with over 11 years of experience in
managing shipments, tracking inventory, and coordinating with vendors, seeking a challenging role in a fast-paced logistics environment to further develop my skills and contribute to the success of the
organization.
managing shipments, tracking inventory, and coordinating with vendors, seeking a challenging role in a fast-paced logistics environment to further develop my skills and contribute to the success of the
organization.
What are you looking for in a new role?
Logistics Assistant Manager / Sr. Customer Service Officer
What you are interested in working with us?
I can do any task which the company is providing and ready to increase the revenue of the company.
What has been most challenging experience in a past role?
●Maintaining customers focus on all times and answering to
customer’s inquiries using the standard guidelines. ●Taking
ownership of complaint and queries and proactively
following through to resolution. ● Maintaining records of all
transactions and interactions made with customers. ●
Ensuring that all customers’ queries are well-investigated
and resolved, and escalating queries if appropriate to
General Manager. ●To provide general and support
services on a local level when required, in line with the
functional requirements of the organization. ● Perform
various customer service activities, including upselling and
handling new & existing accounts
customer’s inquiries using the standard guidelines. ●Taking
ownership of complaint and queries and proactively
following through to resolution. ● Maintaining records of all
transactions and interactions made with customers. ●
Ensuring that all customers’ queries are well-investigated
and resolved, and escalating queries if appropriate to
General Manager. ●To provide general and support
services on a local level when required, in line with the
functional requirements of the organization. ● Perform
various customer service activities, including upselling and
handling new & existing accounts