Experience
Work Experience: Nurse Manager- Referral Coordination Initiative Nurses Remote/Telework/WFH Gulf Coast Veterans Health Care System (This is a federal job) 400 Veterans Ave Biloxi, MS 03/2024 – Present Salary: $124,965.00 USD Per Year Hours per week: 40 Series: 0610 Nurse Pay Plan: VN - Nursing Grade: 03 Duties, Accomplishments and Related Skills: • Provides leadership within the different specialties as an immediate supervisor for 11 nurses on the referral coordination team (RCT). • Demonstrates a high level of clinical expertise, leadership, and creative approaches to management of complex care. In addition, applies skills necessary to identify, coordinate, and/or identify discipline specific education, as well as training in leadership, professional staff development and emerging needs, to all levels of staff. • Demonstrates working practices that include adherence to Infection Control standards, Patient Safety standards and the safe use and operation of equipment. • Demonstrates ability to lead and direct diverse and dynamic groups of staff in the delivery of safe and effective patient care. • Demonstrates leadership in the application of the nursing process patient/resident care, organizational processes and/or systems, improving outcomes at the program or service level. • Evaluates the performance of subordinates. • Makes recommendations for appointments, advancements or reassignments of subordinates. • Giving advice, counsel, or instruction to subordinate personnel on work and administrative matters. • Resolves complaints of subordinates and referring more serious complaints not resolved to higher level supervisors. • Identify developmental and training needs of subordinates and providing or making provision for such development and training. • Representing basic leadership skills in assigned area and understands processes, procedures related to assignment; collaborates and works well with others. • Confirming that staff documentation is accurate indicating patient findings, assessments, and care provided in the medical record focusing on established performance standards. • Supporting nursing staff activities or unit-based programs/ projects and modeling collaborative working relationships. • Effectively handling problems with Chief guidance and reports situation to the Chief in a timely and accurate manner. • Analyzing impact of staff assignments on unit efficiency and evaluating problem-solving strategies on unit productivity. • Monitoring and evaluating staff competencies and coordinating orientation of new staff. • Will perform other duties as assigned. Supervisor: Tina Barrier (228-523-5078) Okay to contact this Supervisor: Yes ________________________________________ Triage Nurse-Part Time Remote/WFH Centerwell Home Health (Humana) 3350 Riverwood Parkway Atlanta, GA 9/2023 - Present Hours per week: 20 Duties, Accomplishments and Related Skills: • Registered Nurse (RN) with experience in telephone triage and virtual care. • Proficient in the application of the nursing process, including systematic data gathering, assessment, nursing judgment, and evaluation of human responses to health problems. • Excellent communication skills, both oral and written, with the ability to provide timely and appropriate advice and guidance to patients and their representatives. • Skilled in utilizing internal and external resources to support virtual encounters and report unusual occurrences and adverse events. • Ability to collaborate effectively with interdisciplinary teams and integrate pertinent aspects of governing initiatives, directives, and clinical practice guidelines into nursing practice. • Strong critical thinking skills and the ability to assess situational elements to support team functioning and improve care. • Knowledgeable in recommended dispositions and interventions from clinical decision support tools to address the clinical needs of patients. • Ability to provide emergent recommendations to preserve life, prevent disability, and promote health and well-being, including teaching and counseling. • Proficient in documenting encounters in electronic health records. • Demonstrated ability to problem-solve patient care issues and apply evidence-based nursing practices. • Familiarity with the role, functions, and responsibilities of clinical support services in outpatient and inpatient care. • Computer literacy in software used to support patient care activities. • Typing speed of 45 words per minute with accurate note-taking skills. • Strong leadership skills and the ability to develop sound relationships with patients, caregivers, and other healthcare professionals. • Ability to work effectively in a virtual environment and provide holistic care through collaborative strategies. • Sound clinical judgment in assessing, planning, implementing, documenting, and evaluating nursing care over the telephone. • Effective communication and customer service skills for triaging symptom-based concerns. • Proficient in formulating nursing diagnoses, developing plans, intervening, and evaluating patients during calls. • Skilled in assessing and meeting patients' learning needs, including self-care and treatment measures. • Experience in completing initial assessments, reassessments, and follow-up coordination with licensed independent practitioners. • Ability to provide clinical advice and direct patients for care based on symptoms, medical history, and urgency level. • Strong problem-solving skills and the ability to identify and manage potential resource and safety issues. • Proficient in using telephone systems and computer applications, including appointment management and scheduling. • Knowledgeable in performing quality management activities, such as identifying problem areas and analyzing findings for change. Supervisor: Dawn Smith (502-741-0876) Okay to contact this Supervisor: Yes ________________________________________ Interim Nurse Manager-Specialty Clinics & Referral Coordination Nurses Gulf Coast Veterans Health Care System (This is a federal job) 400 Veterans Ave Biloxi, MS 09/2023 – 03/2024 Salary: $124,965.00 USD Per Year Hours per week: 40 Series: 0610 Nurse Pay Plan: VN - Nursing Grade: 03 Duties, Accomplishments and Related Skills: • Provides leadership within the different specialties as an immediate supervisor for 29 nurses dispersed through the specialty clinics, case managers, and referral coordination team (RCT) nurses. • Demonstrates a high level of clinical expertise, leadership, and creative approaches to management of complex care. In addition, applies skills necessary to identify, coordinate, and/or identify discipline specific education, as well as training in leadership, professional staff development and emerging needs, to all levels of staff. • Demonstrates working practices that include adherence to Infection Control standards, Patient Safety standards and the safe use and operation of equipment. • Demonstrates ability to lead and direct diverse and dynamic groups of staff in the delivery of safe and effective patient care. • Demonstrates leadership in the application of the nursing process patient/resident care, organizational processes and/or systems, improving outcomes at the program or service level. • Assigns work to subordinates based on priorities, selective consideration of the difficulty and the requirements of the assignments, and the capabilities of subordinates. • Evaluates the performance of subordinates. • Makes recommendations for appointments, advancements or reassignments of subordinates. • Giving advice, counsel, or instruction to subordinate personnel on work and administrative matters. • Resolves complaints of subordinates and referring more serious complaints not resolved to higher level supervisors. • Identify developmental and training needs of subordinates and providing or making provision for such development and training. • Representing basic leadership skills in assigned area and understands processes, procedures related to assignment; collaborates and works well with others. • Confirming that staff documentation is accurate indicating patient findings, assessments, and care provided in the medical record focusing on established performance standards. • Supporting nursing staff activities or unit-based programs/ projects and modeling collaborative working relationships. • Effectively handling problems with Chief Nurse guidance and reports situation to the Chief Nurse in a timely and accurate manner. • Analyzing impact of staff assignments on unit efficiency and evaluating problem-solving strategies on unit productivity. • Monitoring and evaluating staff competencies and coordinating orientation of new staff. • Will perform other duties as assigned. Supervisor: Holly Bennett (850-912-2244) Okay to contact this Supervisor: Yes ________________________________________ Assistant Nurse Manager-Specialty Clinics & Referral Coordination Nurses Gulf Coast Veterans Health Care System (This is a federal job) 400 Veterans Ave Biloxi, MS 12/2021 – 09/2023 Salary: $112,601.00 USD Per Year Hours per week: 40 Series: 0610 Nurse Pay Plan: VN - Nursing Grade: 03 Duties, Accomplishments and Related Skills: • Provides leadership within the different specialties as an immediate supervisor for 29 nurses dispersed through the specialty clinics, case managers, and referral coordination team (RCT) nurses. • Demonstrates a high level of clinical expertise, leadership, and creative approaches to management of complex care. In addition, applies skills necessary to identify, coordinate, and/or identify discipline specific education, as well as training in leadership, professional staff development and emerging needs, to all levels of staff. • Demonstrates working practices that include adherence to Infection Control standards, Patient Safety standards and the safe use and operation of equipment. • Demonstrates ability to lead and direct diverse and dynamic groups of staff in the delivery of safe and effective patient care. • Demonstrates leadership in the application of the nursing process patient/resident care, organizational processes and/or systems, improving outcomes at the program or service level. • Assigns work to subordinates based on priorities, selective consideration of the difficulty and the requirements of the assignments, and the capabilities of subordinates. • Evaluates the performance of subordinates. • Makes recommendations for appointments, advancements or reassignments of subordinates. • Giving advice, counsel, or instruction to subordinate personnel on work and administrative matters. • Resolves complaints of subordinates and referring more serious complaints not resolved to higher level supervisors. • Identify developmental and training needs of subordinates and providing or making provision for such development and training. • Representing basic leadership skills in assigned area and understands processes, procedures related to assignment; collaborates and works well with others. • Confirming that staff documentation is accurate indicating patient findings, assessments, and care provided in the medical record focusing on established performance standards. • Supporting nursing staff activities or unit-based programs/ projects and modeling collaborative working relationships. • Effectively handling problems with Nurse Manager guidance and reports situation to the Nurse Manager in a timely and accurate manner. • Effectively overseeing unit operations in the absence of the Nurse Manager and with the support of a colleague Nurse Manager. Keeps the Associate Chief Nurse abreast of relevant events in a timely and accurate manner. • Reporting directly to Nurse Manager and lending assistance as needed/directed. • Assisting the Nurse Manager in supporting staff in development of plans of care, prioritization of client diagnosis/needs, relevance of nursing diagnosis, and individualization of interventions, expected client outcomes, and quality of documentation. • Assisting Nurse Manager in encouraging professional development and motivation for employees to work at optimal efficiency. • Assisting Nurse Manager in providing unit-based performance improvement activities and sharing the information with staff to enhance quality of patient care provided.. • Assisting Nurse Manager in collecting information for required reports in a timely manner including: performance improvement reports, certified time, and other workload and patient care data requested. • Provide support coverage of the Nurse Manager in their absence and indirect support coverage to other CBOCs management team. • Supports Nurse Manager in consistently counseling staff members as indicated by performance or attitude; documents according to prescribed procedures; and maintains an objective relationship with the staff. • Assisting Nurse Manager in conducting regularly scheduled unit staff meetings; encourages open communication and verbalization of options when identifying problems on the Unit. • Assisting Nurse Manager in collecting Unit information to nursing administration through accurate verbal and written reports; keeps nurse manager informed regarding critical patient care issues • Providing direct patient care and managing a patient care assignment as needed while ensuring assigned administrative tasks are completed accurately and timely. Will also maintain their own direct care competencies to support the need to be assigned in direct patient care as needed. • Analyzing resource utilization to assure safe, effective and appropriate patient care delivery. • Ensuring continuous readiness of the environment of care through assessment, consultation and enforcement of all applicable regulatory standards. • Serve as tele-presenter, during clinical video telehealth (CVT) and VVC encounters for Hematology/Oncology and Neurology • Preparing the clinical environment, which may include preparing medical and telecommunications equipment • Establishing and maintaining video conferencing connections; Making introductions between patient site and provider site; • Analyzing impact of staff assignments on unit efficiency and evaluating problem-solving strategies on unit productivity. • Monitoring and evaluating staff competencies and coordinating orientation of new staff. • Will perform other duties as assigned. Supervisor: Timothy Pittman (228-523-5371) Okay to contact this Supervisor: Yes ________________________________________ Registered Nurse - Short Stay Rehabilitation Gulf Coast Veterans Health Care System (This is a federal job) 400 Veterans Ave Biloxi, MS 12/2005 - 12/2021 Salary: $95,600.00 USD Per Year Hours per week: 40 Series: 0610 Nurse Pay Plan: VN - Nursing Grade: 02 Duties, Accomplishments and Related Skills: • Took on the role of staff nurse, charge nurse, and preceptor positions to new RNs, student and graduate nurses; taking responsibility for performing a variety of duties to provide quality nursing care to veterans on a transitional care unit. • As charge nurse, managed the day-to-day function of a 12-bed unit, directing and assisting RNs, LPNs, and NAs. • Provided hands-on care to patients by administering medications, managing intravenous lines, observing and monitoring patients’ conditions, maintain records and communicating with doctors. • Participated on the interdisciplinary team in establishing specific goals individual veteran patient needs. Provided peer education and veteran/family teaching, support and assurance, and advocacy. • Strong clinical knowledge and skills in managing patients with complex diseases such as Diabetes, CHF, COPD, Cancer, and Dementia. • Floated to the different units caring for all different types of patients on Long-Term Care, Dementia, and Hospice, • Proficient in rehab/restorative nursing abilities to assist veterans in attaining optimal levels of functioning through rehabilitation. • Compliance with infection control guidelines to ensure the safety and well-being of patients. • Excellent critical thinking and care planning skills to provide comprehensive and individualized care to patients. • Effectively implement health promotion and prevention interventions. • Manage acute and chronic illness states. • Assist veterans in the attainment of optimal levels of functioning through rehabilitation. • Provide supportive measures for the dying patient and significant others. • Communicate and interact appropriately and courteously with internal and external customers. • Maintain confidentiality of patient/employee information electronically, verbally, and written. • Work and function within a safe manner including infection control and operation of equipment. • Integrate and apply pertinent aspects of the Medical Center performance improvement programs into his/her professional practice • Utilize nursing research and literature in daily practice. • Effective communication and interpersonal skills to interact with internal and external customers. • Ability to maintain confidentiality of patient and employee information. • Knowledge and application of health promotion and prevention interventions. • Ability to manage acute and chronic illness states. • Experience in providing supportive measures for dying patients and their families. • Proficient in utilizing nursing research and literature in daily practice. • Strong documentation skills according to standards and guidelines. • Knowledge and compliance with resident safety guidelines, accrediting body guidelines, and facility center memorandums. • Familiarity with CLC Compare Metrics and Material Data Sheets (MDS) for accurate documentation and influencing care provided. • Ability to collaborate with interdisciplinary teams to promote resident-centered care and create a home-like environment for long term care and palliative care residents. Supervisor: Tonya Fountain-Adams (228-523-5680) Okay to contact this Supervisor: Yes