HR Professional
Candidate Information
Full Name
Jessica Woods
Age
32
Education
Bachelor Degree
Experience
8 years working in HR field
Job Type
Full-time
Contact Details
Phone
Email
Address
872 Modesto Ave, South Lake Tahoe, CA 96150
State
CA
Country
USA
About candidate
About you
Versatile professional, with expertise in all areas of human resources. Proven track record in recruiting, onboarding, and leveraging effective employee engagement programs to support end-to-end employee management needs. Exceptionally skilled in developing productive relationships with company stakeholders to drive and motivate workforce. Ability to liaise seamlessly with senior management to guide and consult on human resource & scheduling matters including succession planning.
What are you looking for in a new role?
I'm looking for a remote position with fulltime hours and benefits available. I want to stay in the human resources and employee management sector if possible. Which is why I am applying to the scheduling coordinator position.
What you are interested in working with us?
I like that Naukri Mitra is a job search platform that assists people in finding a job. This aligns with my goal of staying in the human resources sector.
What has been most challenging experience in a past role?
mediating a disagreement between a supervisor and an employee who didn't agree on a topic.
Cover latter
Career Experience
Barton Health, South Lake Tahoe, CA 8/2024 to Current
Authorizations Coordinator
Collaborated with patients, provider team, and insurance companies to ensure referrals are processed from end to end. This included coordination with workers compinsation adjusters and commercial insurance plans.
Averaged 30 referrals processed per day
Created Aging Referral Report to provide detailed data for Pt Access Manager
CVS Health, Midwest, USA 1/2023 to 8/2024
Sr. Human Resource Generalist
Partner with regional director and divisional HR director to improve work relationships and productivity through analyzing metrics, resolving employee relations issues, and provide EAP resources to colleagues
Developed divisional HR newsletter and resource communication.
Engaged colleagues and leaders in learning new policies and procedures to improve productivity and culture in region.
Analyze compensation changes and recommend the best course of action to leadership.
Colorado State University, New Orleans, LA 8/2021 to 8/2022
Human Resource Generalist
Lead the daily functions of Human Resources (HR) department including administering pay, benefits, LOA, and enforcing company policies and procedures.
Identified incinsistent benefit enrollment data via HRIS audit and ACA reporting. Through collaborating with HR shareholders, I was able to correct system data and payroll deductions for all full-time employees.
Reduced the number of employees relations complaints by 50%. Proactively consulted with employees and managers regarding labor laws & policies to reduce the number of EEOC investigations by 100%
Developed an off-boarding SOP. I was able to identify and ad target areas to improve the university workplace experience while reducing operating costs related to turnover and low engagement.
BRIDGEPOINT HEALTHCARE, New Orleans, LA 1/2020 to 12/2020
Regional Human Resource Manager
Directed HR functions across multiple long-term acute care (LTAC) facilities: created, implemented and continually updated corporate HR policies, approved family medical leave act (FMLA) requests, reviewed employee benefit enrollment process and improve it as needed. Implemented and track KPIs to measure results and report them to executive governing board.
Successfully met all company retention benchmarks and achieved 100% compliance.
Tripled number of job applicants by leveraging ATS modalities and identifying innovative marketing methods.
VALIDUS SENIOR LIVING, Tampa Bay, FL 10/2017 to 1/2020
Area Director of Human Resources, 9/2018 – 1/2020
Spearheaded HR departments for three senior living facilities in greater Tampa Bay area: developed and implemented recruitment strategies, created innovative and well-received employee appreciation programs to increase engagement and improve retention, and managed corporate onboarding and training to improve staff morale. Partnered with executive team to launch and facilitate strategic succession planning.
Partnered with executives and department managers to successfully open three new facilities, onboarding and training new staff and successfully passing state surveys to increase revenue.
Cut company turnover by 22%, implementing new onboarding process that fostered employee engagement.
Successfully negotiated new contracts with occupational health clinics, substantially reducing worker’s compensation expenses and increasing RTW rates.
Director of Culture & Associate Development, 10/2017 – 9/2018
Helmed all recruitment, onboarding and training activities while adhering to state regulations, consulted with department leaders in matters of policies and procedures, and reported and filed worker comp cases and OSHA logs. Guided and supported executives in HR functions.
Slashed turnover from almost 50% to under 19% by recruiting strategically, reorganizing onboarding process, improving performance evaluations and fostering employee engagement.
CURAHEALTH, New Orleans, LA 8/2016 to 10/2017
Executive Assistant/HR Coordinator
Recruited and onboarded employees, managing HRIS employment profiles, licenses, service contracts and physician contracts. Supported CEO and senior leadership through administrative activities and organized HR policies, documents and files.
Successfully coordinated multiple cross-functional projects simultaneously.
Collaborated with team in acquiring new hospital, seamlessly and quickly transitioning all HR areas within time and budget constraints.
Streamlined several HR department processes, saving $45k annually.
OVERLAND PARK REGIONAL MEDICAL CENTER, Overland Park, KS 11/2014 to 8/2016
Administrative Office Coordinator/Assistant
Supported multiple positions through administrative and clerical activities, including CNO, COO, aCNO and aCOO. Managed vendor contracts for HCA hospital and streamlined “Studer Group” initiatives. Routinely entrusted with confidential information.
Created, implemented and subsequently managed innovative system for auditing facility vendor contracts, complying with all Joint Commission standards, significantly improving audit process and avoiding fines for compliance failure.
AMERICAN HOME PATIENT, Kansas City, MO 12/2013 to 11/2014
Patient Account Supervisor
PROVIDENCE MEDICAL CENTER, Kansas City, MO 5/2012 to 12/2013
Medical Record and Billing Intern
ORTHOPEDIC SURGEONS INC, Kansas City, MO 12/2008 to 12/2009
Medical Office Intern
Education
Bachelor in Social Sciences, General Studies, 12/2017
KANSAS STATE UNIVERSITY, Manhattan, KS
Associates of Science, Pre-Nursing & Science, 5/2015
JOHNSON COUNTY COMMUNITY COLLEGE, East Lansing, MI
CERTIFICATIONS:
Certified Nursing Assistant (License #183472)
State-Certified Dementia Trainer, Certified to teach ADRD 1&2
SHRM-CP (Society for Human Resource Management) in progress