CHange Managemenent Job

IT Operations Consultant
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Candidate Information

Full Name
Rupali Gohil
Age
33
Experience
9
Job Type
Full-time

Contact Details

Phone
9730214722
Address
Parasia Road chhindwara
State
Madhya Pradesh

About candidate

About you
I am looking for permanent work from Job for change Management Profile with a Experience of 9 years in IT Sector.
What are you looking for in a new role?
To grow in career and make acheivements
What you are interested in working with us?
Looking for Some good Opportunities.
What has been most challenging experience in a past role?
To reduce the failed changes.

Cover latter

Rupali Gohil
Mobile: 9730214722
Email ID: rupaligohil1@gmail.com

PERSONAL SUMMARY

An ambitious, self-motivated, capable and effective SIAM Consultant who has the necessary IT skills, personal attributes and managerial experience required for a successful career at the highest levels. Boasting a strong academic background and a proven track record of bringing value to a Business, as well as possessing valuable customer facing skills and an agile technical mind that is able to come up with innovative technological & managerial solutions to seemingly intractable problems. Possessing a proven ability to affect transformational change across a range of operational areas and thereby making a sustainable difference to a business’s operational performance.

Currently looking for an acceptable and appropriate managerial and coordinator positions with a dynamic and exciting employer in any Organization who seeks to recruit and appoint the best available person for a job.

CAREER HISTORY

Overall experience in IT is 8.1 years. I have been working as Incident and Change Manger for 4.6 years in Wipro Technology. Also got best Change Manager Award by Wipro Management. Also worked in Tata Communications Ltd as Senior Customer service executive for 1.2 years. Currently working with Infosys Limited designated as Senior Associate Consultant with Change and Release Manager Profile.

Relevant Experience in Change Management is 7.5 Years.

Also having experience in Problem Management of 1.10 Years.
In charge using established methodologies and procedures to execute high-profile projects with direct senior management exposure. Involved in reorganizing business structures, business processes, IT systems and job roles.

Duties:

  • Delivering medium sized change projects right from initiation and planning right through to deliver and implementation.
  • Reducing the impact of change on the business.
  • Planning all changes through stakeholder engagement, analysis and participation.
  • Increasing operational efficiency,
  • Preparing and executing readiness tests.
  • Establishing points of resistance and then developing plans to address those areas of concern.
  • Ensuring that all plans run smoothly and are practical.
  • Identifying change opportunities.
  • Identifying the root causes of processes that are to be changed.
  • Defining the scope of the Change Management processes.
  • Responsible for the functional design and management of any change.
  • Influence staff and getting them to move toward a common goal.
  • Developing project initiatives that improve performance.
  • Arranging an implementation schedule of events.
  • Managing and controlling costs so they remain within budget.
  • Making sure all tasks entrusted to company employees and external contractors are completed within agreed time scales.
  • Carrying out effective partner and customer communication strategies throughout the entire project.
  • Providing updates and progress reports to senior managers.
  • Managing stakeholder relationships.

WORK EXPERIENCE

  • 24 January 2013 to 3 July 2017: Wipro Technologies - Associate Consultant
  • 24 July 2017 to 18 September 2018: Tata Communications - Senior Customer Executive
  • 26 August 2021 to Currently Working in Infosys Limited.

PROFESSIONAL EXPERIENCE

Competencies:

  • Able to work on cross-divisional projects.
  • Good problem identification skills.
  • Having an analytical approach to finding solutions.
  • Proficient in the use of Word, Excel, PowerPoint, MS Project.

Personal:

  • Good communication skills and able to interact and explain concepts and plans clearly to senior managers.
  • Excellent listening skills.
  • Possessing an agile business mind.
  • Having a professional attitude and an imaginative approach.
  • Strong influencing skills.
  • A team player who is able to work easily with others.

KEY COMPETENCIES AND SKILLS

Organizational change
Project management
Process improvements
Business Analysis skills
Change controls
People management
Third party management

ACADEMIC QUALIFICATIONS

Year 2007: 10th Class from CBSE Board, Chhindwara (M.P) with second Division (50.80%).

Year 2009: Intermediate (12th Class) from CBSE Board, Chhindwara (M.P) with first Division (69.80%).

Year 2011: B.Com from Autonomous P.G. College, Chhindwara (M.P) with first Division (73.34%).

Year 2013: M.A in English Literature from Autonomous P.G. College, Chhindwara (M.P) with first Division (61.56%).

Year 2013: Diploma Course in IT from NIIT.

Year 2013: Service Now Admin Certified.

Year 2015: ITIL Foundation Certified.

Year 2021: SIAM Foundation Certified.

Year 2022: SIAM Professional Certified.

 

PERSONAL COMPETENCIES

Personal Details:

Date of Birth: 15 August 1991

Languages: English, Hindi and Gujarati

Gender: Female

Nationality: Indian

Hobbies: Listening to Music, Dancing, Travelling and Reading Novels.

 

Declaration: I hereby declare that the information furnished above is true to the best of my knowledge.

(RUPALI GOHIL)