Application for Online Course Administrator

Course Designer
+5
Course FacilitatorE-learning Curriculum DeveloperE-learning Learning Management System (LMS) AdministratorE-learning Support SpecialistEducation Specialist
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Candidate Information

Full Name
Kelly Paulin
Age
50
Education
M.Ed in Curriculum and Instruction; BA in English Literature and Professional Writing
Experience
PROFESSIONAL EXPERIENCE ESL Teacher & Curriculum Developer, Columbus City Schools — Remote July 2021 – June 2022 Supported LMS use and online learning access for K–12 ESL students and teachers via Canvas LMS. Created and managed course materials aligned with WIDA and Ohio standards. Collaborated with faculty on assessment and student data review. Instructional Designer / ESL Educator, Total Education Solutions — Columbus, OH July 2019 – July 2021 Designed and taught hybrid ESL curriculum via Google Classroom. Resolved technical issues for teachers and students using online platforms. Developed learning modules and trained educators on LMS tools and best practices. Adjunct English Instructor & LMS Administrator, Clark State Community College — Remote August 2003 – May 2020 Taught online college writing courses via Blackboard LMS. Assisted with LMS administration and online course setup and delivery. Maintained and reviewed course shells to meet accessibility and QM standards. Converted in-person ENG 2230 course to an interactive, fully online version. English Instructor, Columbus State Community College — Columbus, OH August 2006 – December 2010 Taught developmental and college-level English courses in person and online. Supported students in using LMS to complete assignments and access course content. TECHNICAL SKILLS LMS Platforms: Canvas, Blackboard (Certified Facilitator/Admin), Google Classroom Tools: Microsoft 365, Google Workspace, Camtasia, Adobe Creative Cloud, Screencast-O-Matic Methods: ADDIE, Backward Design, UDL, QA (Quality Matters) Accessibility: WCAG compliance, captioning, screen reader optimization Quality Assurance: Quality Matters (APPQMR Certified) Other: SIS integration, content migration, digital asset management
Job Type
Full-time

Contact Details

Phone
16146200340
Email
kellypaulin15@gmail.com
Address
99 West Saint Clair Avenue Apt 305, Cleveland, OH 44113
State
OH
Country
United States

About candidate

About you
Detail-oriented and dependable Online Course Administrator with over 15 years of experience in educational administration, instructional design, and LMS support. Proven track record of supporting students and faculty in virtual learning environments, managing LMS platforms, resolving technical issues, and maintaining course quality and accessibility standards.
What are you looking for in a new role?
I’m looking for a role where I can combine my strengths in educational technology, organization, and learner support to make a meaningful impact. I enjoy being the bridge between students, instructors, and the systems that support them. I’m also looking for a collaborative environment where I can grow professionally and contribute to an innovative and well-run online learning program.
What you are interested in working with us?
What stood out to me about this opportunity is the focus on both the technical and human side of online learning. Supporting students and instructors in a way that makes the experience smooth, engaging, and accessible is exactly what I care about most. From the job description, it’s clear that your team values quality, communication, and learner success, and those values align perfectly with mine.
What has been most challenging experience in a past role?
One of the most challenging experiences I had was supporting students and instructors during a rapid shift to remote learning. Many users were unfamiliar with the LMS, and there was a high volume of support needs. I had to stay calm under pressure, quickly troubleshoot, and provide clear communication and training. While it was a demanding time, it deepened my problem-solving skills and strengthened my belief in the power of effective online course support.

Cover latter

Kelly Paulin

Cleveland, OH

kellypaulin15@gmail.com

(614) 620-0340

6/24/2025

Dear Hiring Team,

I’m excited to apply for the Online Course Administrator role. I bring almost 20 years of experience in online education, instructional support, and LMS administration, paired with a master’s degree in education and certifications in both Blackboard Administration and Quality Matters course design. My background includes managing course shells, supporting faculty and students, and ensuring a smooth and accessible learning experience from start to finish.

At Clark State Community College, Columbus City Schools, Total Education Solutions, and Columbus State Community College, I worked extensively with Canvas, Blackboard, and Google Classroom to build, maintain, and facilitate high-quality online courses. I’ve supported SIS integrations, developed training resources, conducted accessibility audits, and served as a go-to contact for both technical and instructional support. My approach is detail-oriented and collaborative; I love helping instructors feel confident in the LMS and making sure students can easily access and engage with course content.

I’m confident that my mix of hands-on experience, technical skills, and commitment to learner success makes me a great fit for this position. I’ve included my relevant experience on this application, and I’d be happy to share more about my approach to online course management and student/instructor support.

Thank you for considering my application.

Warmly,

Kelly Paulin

 

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