Dear Hiring Manager,

As a BSN, RN with hands-on experience in different healthcare settings, I have developed the skills necessary to guide patients, members, and families through complex healthcare and insurance decisions with empathy, clarity, and professionalism.

During my clinical career at AUBMC, I gained leadership experience, coordinating patient care, mentoring colleagues, and collaborating closely with multidisciplinary teams to ensure optimal outcomes. I am also highly proficient in the Epic system, using it daily for documentation, care coordination, and tracking clinical interventions.

I am particularly motivated to transition from bedside nursing to telehealth, where I can leverage my clinical expertise, Epic proficiency, and communication skills to help patients navigate their care and insurance with clarity and support. I am confident that my combination of leadership experience, hands-on clinical knowledge, and empathetic communication makes me well-suited to contribute to Elehealth’s mission of making healthcare and insurance simpler, fairer, and more human.

Thank you for considering my application.

Warm regards,
Aya Al Hajj